Maintenance

We know that a clean and well-maintained home results in quicker rentals, lower turnovers, stronger asset appreciation, and in general, happier residents! At SPS, we take a strategically blended approach (in-house team vs. sub-contractors) to maintenance requests to save time and money wherever possible. Our residents submit all maintenance issues via our maintenance partner Property Meld, for the fastest possible response while discerning the level of legitimacy and/or urgency to each request. When sub-contractors are the wisest choice for a specific issue, we only work with carefully selected teams that have proven to be honest, and trustworthy over the course of time. We coordinate and communicate with the residents for our maintenance scenarios all through Property Meld which is visible to clients if preferred. Protecting and maintaining your investment and your residents are a top priority for us.

Maintenance invoices are accounted for in Monthly Owner Statements and are also available through our online Owner Portal for maximum efficiency and transparency.

How this benefits you:

  • We offer quality repairs at the most competitive prices possible
  • You can rest easy knowing your property is being treated just as if it were our own.
  • Accurate billing so you can keep track of gross/net profit and loss status.
  • Prompt responses anytime day or night to protect your property and keep your residents cared for.
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Free Property Consultation

What We Do As Your Massillon Based Property Manager

24 Hour Client Portal Access

As an owner, you will have 24-hour online access to a client portal so you are able to view live financial reports and service issues being worked on. We actively work to provide before and after photos of renovations and repairs so you have visibility to the improvements being made to your property. These can be found through your online access as well.

Access to Andy and Merle for Investing Counsel and Input

Andy and Merle are passionate about walking alongside each client to help accomplish each one's personalized goals. They are happy to meet periodically with clients to brainstorm and analyze the best next steps in your investing journey at no additional cost. This is a service billed out to non-clients at $140.00 per hour.

Why Choose Us

Why Choose SPS?

We treat residents with the respect and dignity they deserve. We accomplish this by making ourselves available 24/7 for maintenance and resident issues. Every year, we send out countless birthday, sympathy and congratulations cards to show residents that they’re genuinely cared about and valued, among other personalized gestures on behalf of our clients and our team. We will always treat residents as we would like to be treated.

Within the ownership team we have over 36 years of experience purchasing, selling, and managing both residential and commercial real estate.

We offer our clients a hassle-free, once-a-month transaction. This transaction will include a monthly profit and loss report, an invoice, or a payment. This avoids numerous invoices, checks, reports, or communications when unnecessary.

We currently manage and maintain over 450 residential/commercial units within an approximate 40-mile radius of Massillon, Ohio.

We only use licensed and insured realtors to handle resident management, post eviction notices, sign leases, etc.

We use a strategically blended approach (in-house team vs. sub-contractors) when it comes to maintenance tasks. We primarily use licensed electricians and plumbers to handle building maintenance.

We have long term working relationships with real estate and eviction attorneys in Wayne, Stark, Summit, Tuscarawas, and Holmes counties that we’re happy to make available to you whenever needed.

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Massillon Property Management

Areas We Serve

Also serving: North Canton, Jackson Township, Canal Fulton, North Lawrence, Green, Uniontown, Fairlawn, Cuyahoga Falls, Stow, Munroe Falls, Kent, Barberton, Medina, Wadsworth, Strasburg, Bolivar, Dover, New Philadelphia, Beach City, Navarre, Orrville, Dalton, Millersburg, Walnut Creek and more.